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Plain answers about automation.

Short articles on the repetitive work inside small businesses: what can be automated today, what it costs, and what it saves.

Small business automation · Sep 3, 2026

What can AI automation actually do for a small business?

The six workflows worth automating first — invoices, email, CRM, follow-up, filing, reports — the hours each returns, and what we'd tell you not to automate.

Pricing · Sep 3, 2026

How much does AI automation cost for a small business?

What consultants and agencies typically charge, the four things that actually drive the price, OpenRed's numbers stated in full, and the questions to ask anyone quoting you.

Buying guide · Sep 3, 2026

AI automation consultant vs. hiring a developer vs. DIY tools

Zapier and n8n, a freelance developer, or a consultant with a platform: where each wins, where each breaks, and a decision rule you can apply in a minute.

Thinking tools · Sep 1, 2026

Why the most useful question is almost always the backwards one

Abraham Wald's bombers, Charlie Munger, and the pre-mortem: why "how would I guarantee failure?" beats "what's the plan?" — and the three five-minute questions we ask before every project. By Michael Hairetis.

Engineering · Sep 9, 2026

Your agents have amnesia, and it is costing you

The same scheduled jobs ran seventy times and the planner re-derived its plan from scratch every morning. Two kinds of memory, neither wired up, forty kilobytes of agent notes nothing ever read back, and the truncation bug hiding underneath both. By Michael Hairetis.

Engineering · Aug 28, 2026

The reviewer was checking the paperwork, not the work

A pipeline got slower the more it ran. Counting output by role found two thirds of it coming from the one agent with no tools, spending 76% of its review turns on data keys the agents had invented themselves. The structural fix cut agent chatter 2.5× with an identical delivered result. By Michael Hairetis.

Engineering · Aug 25, 2026

The model half improves on its own. The other half is yours

Model capability arrives for free. Routing, fallbacks, observability and cost control do not, and that is where the operational wins still are. Four lessons from production, none of them about which model to use. By Michael Hairetis.

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